Radiant Opto-Electronics is committed to becoming the best long-term partner for its customers, leveraging innovative technologies and services to promptly respond to customer needs, and delivering high value-added green products and service solutions. Radiant Opto-Electronics leverages global resources to provide an efficient and high-quality customer service system. Through annual customer satisfaction surveys, it continuously optimizes and improves its offerings, delivering high-quality green products and services."

Quality Management Approach

The Company focuses on "Product Management, Education and Training, Conflict Minerals" as the three main pillars of green product management. From product development and design to final inspection and delivery, green product control requirements are incorporated into standard control and execution at each stage. We have also established a green material control platform, where the Green Product Team strictly requires suppliers to comply with Radiant's "Green Product Environmental & Substances Management Measures."

 Hazardous Substance Management

Radiant Opto-Electronics established the "Green Product Environmental & Substances Management Measures" as the standard for managing banned/restricted chemicals in the supply chain, strictly controlling all products, components, and materials to meet international and customer requirements for Hazardous Substance Free (HSF) products. Moreover, Radiant Opto-Electronics has introduced a digital platform, GPARS, to establish a comprehensive management system for materials free of hazardous substances, enhancing our control over source materials.

Radiant Opto-Electronics implements the hazardous substances management system QC 080000 to ensure that its products comply with the EU “Restriction of Hazardous Substances Directive (RoHS)” and align with the principles of REACH, strictly regulating the use of chemical substances. The company conducts systematic assessments of product health and safety, exercising strict control over all products and materials to achieve high standards in health and safety management. In 2025, Radiant Opto-Electronics conducted health and safety impact assessments on its major products and progressively expanded the scope of restricted and prohibited substances. By 2025, the Company controlled 183 types of restricted/prohibited substances, 90 types of monitoring substances, and 251 types of substance of very high concern, with all products consistently achieving 100% compliance over the years. Radiant Opto-Electronics strictly adheres to health and safety regulations related to its products and services, with no incidents resulting in fines or warnings.

[Continuous Monitoring of Controlled PFAS Substances]
Per- and polyfluoroalkyl substances (PFAS) are synthetic chemical substances characterized by high stability and persistence, with properties such as non-stick, water-repellent, and oil-repellent. These properties make them widely used in industrial and consumer products. However, due to their chemical stability, PFAS are resistant to degradation in the environment and are difficult for the human body to metabolize once absorbed. Excessive accumulation of PFAS may lead to liver damage, immune system disorders, cancer, and other health issues. These risks have heightened global awareness concerning the management of PFAS, prompting various countries to gradually implement regulatory restrictions aimed at phasing out products containing PFAS. With the PFAS family comprising over ten thousand known substances, Radiant Opto-Electronics complies with international regulations and customer requirements by progressively phasing out PFAS and continuously monitoring their use.

Ensured the Absence of Conflict Minerals

Radiant Opto-Electronics upholds its quality management policy by committing to respect and protecting human rights. The Company has established the “Environmental & Substances Management Standards,” strictly enforces its policy "Prohibiting the Use of Conflict Minerals in Products," and regularly investigates the sources of metals used by its suppliers. Ensuring that there is no use of the high-risk metals, such as gold (Au), tantalum (Ta), tin (Sn), tungsten (W), cobalt (Co), palladium (Pd), mica, or other minerals sourced from illegal mining areas in the Democratic Republic of the Congo or its neighboring countries, as well as timber, paper, and other plant-based products derived from tropical rainforest materials, are not used.

At the same time, in response to customer requirements for conflict minerals investigations, the company provides survey documents such as CMRT and EMRT, fulfilling its due diligence and information disclosure responsibilities. Radiant Opto-Electronics continues to promote the full participation of its supply chain partners, striving to implement effective conflict-free minerals management. Should it be discovered that a supplier's components contain conflict minerals, necessary actions will be taken, and their use will be immediately discontinued. In 2025, Radiant Opto-Electronics did not have any incidents of non-compliance with the above conflict minerals declaration. The Company will continue to monitor this issue, mitigate the impacts arising from mineral-related issues, and meet regulatory and customer requirements.

Sustainable Raw Materials

Radiant Opto-Electronics is committed to implementing three major green product management policies, "product management, education and training, and conflict minerals." In response to growing global attention on raw materials, the Company continues to track and optimize raw material management, embedding the principles of sustainable materials into daily operations across all units.

Radiant Opto-Electronics upholds the core principle of circular resource regeneration and environmental sustainability. The company is committed to continuously advancing its sustainable materials initiatives, including minimizing the negative impacts of raw materials on sustainable development, collaborating with stakeholders on best practices for sustainable sourcing, increasing the use of third-party verified materials, expanding the adoption of recycled materials, and avoiding the use of materials sourced from areas of high biodiversity importance.

Quality Management System

As a global leader in the optical services industry, Radiant Opto-Electronics has established a rigorous quality management system in accordance with international standards such as ISO 9001, IATF 16949, and QC 080000 to ensure quality control for our customers. In response to changes in the market environment and advancements in various development technologies, Radiant Opto-Electronics continuously reviews and improves our processes using the PDCA approach, providing high-quality optical services and developing a customer-oriented quality management system.