Radiant Corporate Sustainability
Customer Relationships
Radiant Opto-Electronics has established a rigorous quality management system and set up global service bases to provide perfect technical support and on-site service. In addition, in order to respond to the changeable market, Radiant Opto-Electronics is committed to the improvement of key technologies, continuous investment of resources, continuous patent layout, to expand the value of the Company.

Intellectual Property Management

Intellectual Property Management

Our Guangzhou Factory has followed the global trend of Intellectual Property Management by adopting the “National Standard for Corporate Intellectual Property Management” introduced by the Chinese government in 2018. The factory received its verification certificate in 2019, and successfully passed the verification again in 2021. Similarly, our Kaohsiung plant implemented TIPS in 2019 and developed its own intellectual property management system, which is now applicable to the Corporation’s existing procedures. The Kaohsiung plant received its first verification certificate in 2020, and successfully passed the verification again in 2022, renewing its certificate for two years.


Handling of Confidential Data Protection

Radiant Opto-Electronics has consistently approached the handling of confidential information from clients, suppliers, and partners with a proactive attitude, striving relentlessly over the years to maintain competitive advantages for all parties involved. In accordance with trade secret laws, the Company has formulated corresponding Confidential Information Management Measures, which encompass institutional, managerial, and legal aspects, ensuring the continuous protection of confidential data and effectively safeguarding the Company’s proprietary information. In 2023, Radiant Opto-Electronics did not receive any complaints from partners regarding the protection of confidential information, nor were there any incidents of confidential data leakage.


Privacy and Personal Data Protection Policy

Radiant Opto-Electronics places significant emphasis on and cares deeply about the protection of privacy and personal data. We have established privacy and personal data protection policies, along with relevant internal management measures. We require all members of Radiant Opto-Electronics and its collaborating partners to adhere to the Personal Data Protection Law of Taiwan, the General Data Protection Regulation (GDPR) of the European Union, and other applicable data protection regulations in regions where operations are conducted. This ensures compliance and collective commitment to safeguarding the rights of individuals regarding personal data security.

Radiant Opto-Electronics has established a dedicated unit for privacy rights and personal data protection compliance and has set up channels for colleagues and external parties to seek consultation on personal data-related matters or to make requests based on their legal rights. We continuously review the status of personal data usage. In the fiscal year 2023, Radiant Opto-Electronics did not utilize collected personal data for purposes other than the original specified purposes. Employees and external parties can lodge complaints or reports regarding personal data through relevant reporting channels (cl@radiant.com.tw). Radiant Opto-Electronics did not receive any complaints or penalties related to personal data in 2023.


Customer Privacy Protection Policy
Protecting the personal privacy of customers and suppliers is a crucial aspect of gaining and maintaining trust with stakeholders. The Company is committed to upholding privacy rights, safeguarding personal data, and ensuring information security. No customer privacy incidents occurred in 2023.

 

More details

For more information on Radiant's sustainable actions, please read our Sustainability Report.
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